Our COVID-19 Response


We partner with our clients to maximize safety, quality, and operational excellence by taking a systems approach to performance improvement. Learn how we do it.
World-Class Patient Safety

When the U.S. Air Force Medical Service set out on a system-wide journey toward becoming a high-reliability organization and achieving zero harm, Synensys provided critical guidance, knowledge, and resources toward developing and implementing an integrated approach to continuous performance improvement based on innovative delivery models.

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When COVID-19 forced the cancellation of classes at the University of North Carolina’s School of Nursing, faculty had to quickly develop an effective online simulation program to meet the new learning delivery challenge during the COVID-19 pandemic. Synensys was able to provide immediate online access to their StoryCare simulation library.

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Preventable Harm

When the Centers for Medicare and Medicaid Services mandated the reduction in preventable patient harm in hospital care across the U.S., Synensys helped implement safer care practices based on proven concepts from High-Reliability Organizations, resulting in over 50,000 lives saved in the first three years of the implementation.

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Aviation Safety

When the U.S. Air Force Air Mobility Command needed to develop their next generation aviation Line Operations Safety Audit (LOSA) management system, they engaged our aviation and aeromedical safety experts to expand their programming beyond the cockpit to include “below wing” ramp operations and aeromedical evacuation teams.

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For more than a decade, Synensys has served as a highly effective safety management consultant and trusted performance improvement partner to more than 500 high-risk organizations in 14 countries.

What You Can Expect With Us

Our clients are able to scale up best practices into integrated, high-performing work systems that are flexible, adaptable, and responsive to changing market conditions and diverse stakeholder requirements. If you are ready to get to work, then so are we.

Our Approach to Transformation

Our success is grounded in our Systems Strengthening Framework, which includes issues and evidence-based theory of change models, results-based monitoring and evaluation systems, sustainable innovative solutions, and human-centered design practices that produce higher value, safer outcomes, and service excellence.

How We Are Different

We transfer know-how to enable our clients to create sustainable ROI from their improvement investments year-over-year, allowing them to continuously improve, innovate, transform, and succeed in a rapidly changing environment.

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Safer Systems, Safer People, Safer Outcomes

Top Client Requests

  • High-Reliability Organization (HRO)
  • Systems Strengthening Programs
  • Human-centered Design
  • TeamSTEPPS® – Strategies and Tools to Enhance Performance and Patient Safety
  • Safety Management Systems
  • Simulation-based Learning
  • Patient-centered Care Systems
  • Safety Culture Assessments
  • Line Operations Safety Audits

Results We Achieve

  • Reduce Risk
  • Reduce Preventable Harm
  • Increase System Performance
  • Increase Productivity and Efficiency
  • Improve Customer Satisfaction
  • Reduce Staff Turnover
  • Increase Workplace Safety
  • Increase Resilience
  • Improve Quality
  • Improve Teamwork and Communication
See Who We’ve Worked With


145 Governors Square, Suite D
Peachtree City, GA 30269
Phone: +1 678.369.6317 ext 133
Fax: +1 678.369.6318

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Synensys CEO Featured in Embry-Riddle Alumni Magazine

A Human Factors Remedy

By Alan Marcos Pinto Cesar

Steve Powell and his company, Synensys, are using aviation safety science to combat fatal medical mishaps.

Read the Article