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Culture of Safety
U.S. Air Force Medical Service
Synensys has partnered with the Air Force to provide Patient Safety Specialist programming for 10+ years resulting in a 70% reduction in preventable patient harm events. Many of the 70+ medical treatment facilities have reduced serious safety events to zero as a result of the full implementation of system safety practices and high reliability principles.
U.S. Air Force Air Mobility Command
Air Mobility Command has been able to develop a customized Line Operations Safety Audit (LOSA) program capable of interfacing and integrating with multiple safety management data sets leading to comprehensive system improvement in safety culture, safety reporting, and threat and error management performance. Synensys successfully implemented new LOSA programming with Aeromedical Evacuation, Aviation Maintenance, and the Air Operations Center.
WellSpan developed a comprehensive system safety program for their largest hospital’s perioperative service line. Synensys conducted an organizational assessment of team-based safety practices, integrated change management tools and HRO principles, provided safety training for senior leaders, frontline trainers, and coaches, developed a system safety dashboard, and configured technologies to manage operational risk, improved quality of care, and increased patient safety. 100% of their surgeons, nurses, residents, technicians, and anesthesia providers were trained despite COVID-19 surge operations.
U.S. Air Force District of Washington
USAF District of Washington in conjunction with USAF Global Strike Command executed the first-ever UH-1N helicopter Line Operations Safety Audit (LOSA) with Synensys. Our team provided an in-depth baseline audit of safety practices, procedures, and protocols using observational data, surveys, and focused interviews leading to dozens of critical system safety enhancements.
Veterans Health Administration
Patient complaints were managed more efficiently, patient experience scores increased in facilities that implemented recommended best practices, patient flow systems were redesigned, and ineffective patient programs were modified or cancelled due to better monitoring and evaluation of desired patient outcomes. Additional program support was provided to ensure the quality, integrity, safety, and reliability of critical clinical decision support data.