Last Updated: 04/06/2022

Synensys Website Privacy Policy

Thank you for visiting the Synensys LLC (“we”, “us”, “our”) website and reviewing our website privacy policy. Our privacy policy explains how we handle the personally identifiable information (PII) that you provide to us when you visit us online to browse or obtain information.

PII includes information that is personal in nature and which may be used to identify you. You may provide PII to us when you send us an e-mail message or a request for information or when you fill out a questionnaire or customer satisfaction survey. We do not require you to register or provide PII to visit our website. We do collect some technical information that does not include PII when you visit to make your visit seamless.

The PII you provide on our website will be used only for the purpose for which you provided it.

The sections below explain how we handle and collect information when you visit www.synensysglobal.com.

Privacy Policy Contact Information

We welcome feedback if you have any questions regarding our privacy policy or the use of your information. For questions or additional information about our Privacy Policy, please contact us at calford@synensysglobal.com.

Personally Identifiable Information

As a general rule, we do not collect PII about you when you visit our website, unless you choose to provide such information to us. Submitting PII through our website is voluntary. By doing so, you are giving us your permission to use the information for a specific, stated purpose. However, not providing certain information may result in our inability to provide you with the information or service you desire.

If you choose to provide us with PII on our website, through such methods as completing a web form, we will use that information to help us provide you the information or service you have requested. The information we may receive from you varies based on what you do when visiting our site.

We only share the PII you give us with another commercial or governmental entity as specifically permitted by you, or as otherwise required by law. We reserve the right to use your PII to contact you regarding our products and services.

If we store your PII in a record system designed to retrieve information about you by a personal identifier (name, personal email address, home mailing address, personal or mobile phone number, etc.), so that we may contact you, we will safeguard the information you provide to us in accordance with applicable federal, state, and local laws.

Information Collected and Stored Automatically

When browsing through any website, certain information can be collected. We automatically collect the following types of information during visits:
• domain from which you access the Internet
• IP address (an IP address is a number that is automatically assigned to a computer when surfing the Internet)
• operating system and information about the device or browser used when visiting the site
• date and time of your visit
• content you visited or downloaded
• website (such as google.com or bing.com) or referral source (email notice or social media site) that connected you to the website

We use Google Analytics measurement software to collect the information listed above. The data are automatically sent to Google’s system and the system immediately aggregates the data. Neither we nor Google ever has access to the specifics of your particular site visits. The staff can only see the aggregate data from all users for a particular time period. We also use conversion pixels and tags as part of our use of Google Tag Manager (part of the Google Analytics suite) to monitor advertising effectiveness.

We gather this information to improve our website and have chosen to not share the aggregate data with Google. We may use the aggregated data to share with our partners to help improve visitor experiences.

How We Use Cookies

When you visit any website, its server may generate a piece of text known as a “cookie” to place on your computer. Placing cookie text allows websites to “remember” visitors’ preferences, surfing patterns and behavior while they are connected.

The cookie makes it easier for you to use the dynamic features of webpages. Cookies from our webpages only collect information about your browser’s visit to the site; they do not collect any personal information about you.

If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device. You will still have access to all information and resources at our website. However, turning off cookies may affect the functioning of our website. Be aware that disabling cookies in your browser will affect cookie usage at all other websites you visit as well.

There are two types of cookies, single session (temporary), and multi-session (persistent), which are further described below.

Session Cookies

Session cookies last only as long as your Web browser is open. Once you close your browser, the cookie disappears.

Session cookies for technical purposes such as to enable better navigation through our site. These cookies let our server know that you are continuing a visit to our site.

Persistent Cookies

Persistent cookies are stored on your computer for longer periods and are used to differentiate between new and returning visitors to our site.

3rd party software, modules, or add-ins being leveraged on our website may or may not use persistent cookies or similar technology; however, no data collected in this manner is accessible, viewable, or retained by us.

Third-Party Websites and Applications

We use social media websites and other kinds of third-party websites. We use social media websites to engage in dialogue, share information and media, and collaborate with the public. We may also use these websites to make information and services widely available, while promoting transparency and accountability, as a service for those seeking information about us or our services. The privacy policies for approved social media platforms are linked to the right of this privacy policy.

We do not use third-party websites to solicit and collect PII from individuals. Any PII collected by the third-party website will not be transmitted or stored by us; no PII will be disclosed, sold or transferred to any other entity outside our company, unless required for law enforcement purposes or by federal, state, or local law.

Site Security

We take the security of all PII very seriously. We take precautions to maintain the security, confidentiality, and integrity of the information we collect at this site. Such measures include access controls designed to limit access to the information to the extent necessary to accomplish our mission. We also employ various security technologies to protect the information stored on our systems. We routinely test our security measures to ensure that they remain operational and effective.

  • For site security purposes and to ensure that this service remains available to all users, this computer system employs commercial software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
  • Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits.
  • Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under federal, state, or local law.

Interaction with Children Online

We are committed to the protection of children’s online privacy. We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at calford@synensysglobal.com.

Visiting Other Websites

Our website may contain links to international agencies, private organizations, and commercial entities. These websites are not within our control and may not follow the same privacy, security, or accessibility policies. Once you link to another site, you are subject to the policies of that site.