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team diagramHealthcare Systems turn to TeamSTEPPS® to Reboot Operations and Improve Teamwork and Communication

These past several years have been extremely difficult, stressing people and resources tremendously. As we attempt to return to normal, or our “new normal” for healthcare operations, healthcare systems are turning to TeamSTEPPS to assess where our staff, our patients, and our communities are regarding important topics such as safety, quality care, resilience, and burn out. “TeamSTEPPS implementation or reboot can help any healthcare organization address these issues and rebuild TRUST!” notes Dr. Dan Wyman, Synensys Chief Medical Officer. Focusing on leadership engagement, situation monitoring, mutual support, and communication, TeamSTEPPS is an evidence-based teamwork initiative proven to enhance communication and teamwork skills among health care professionals, leading to improved patient safety and clinical quality outcomes.

Since 2005, Synensys® has partnered with over 500 leading health organizations in 14 countries to improve quality, safety, patient access, value, patient experience, employee engagement, and efficiency using TeamSTEPPS and change management methods, strategies, and tools from top industry leaders and other High Reliability Organizations (HRO).

As part of the original TeamSTEPPS development team, Synensys has trained over 70,000 clinicians and shared their expertise in over 200 publications and conference abstracts. Synensys can design and implement a TeamSTEPPS initiative (initial or reboot) that is “customized” for any healthcare system, facility, department, or team. “We have embedded HRO principles including Preoccupation with Failure, Reluctance to Simplify, Deference to Expertise, Commitment to Resilience, and Sensitivity to Operations into our TeamSTEPPS programming to improve the culture of safety and reduce serious safety events over time. Some of the hospitals and facilities we work with in Military Health have not experienced a serious safety event in over 5 years”, shared Synensys CEO, Dr. Steve Powell.

To learn more about implementing TeamSTEPPS into your organization, visit

Synensys, headquartered in Peachtree City, Georgia, is a trusted leader in safety management technology and performance improvement for Federal, Military, Commercial, and international organizations since 2005. The Synensys team consists of seasoned safety and quality professionals in medicine and aviation, with expertise in change management, human factors, systems strengthening, strategy, learning, gap analyses, and safety performance analytics.


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